報價時間: 星期一至日 早上9時至晚上7時 自助落單 優先處理

查詢熱線:66002236
電郵地址:support@fixes.hk

上門時間: 星期一至日 中午12時至晚上7時 7時後有附加收費

於聯絡我們之前,請先確認了解以下事項:

  1. 清楚了解我們的收費模式,詳情請參閱維修價目表

  2. 維修洗衣機,不要只比較價錢,還要了解服務細節

  3. 了解維修後可獲得的保障,包括三個月保用及退款保證,詳情可在常見問題中找到。

Under what conditions can I get a refund, and how do I go about getting it?

Under what conditions can I get a refund, and how do I go about getting it?
Fixes香港維修

Refund terms:
During the warranty period, if the washing machine has the same problem, after verification by an engineer at an on-site inspection, or is unrepairable for any reasons, or the cost of re-quotation exceeded your budget, we are willing to refund the cost of repairs to you, except for the $380 initial on-site inspection fee.

Refund procedures:
After on-site inspection by engineer, if a refund is confirmed, the engineer will remove all parts installed earlier, and inform the company to process the refund. Once the company receive notification, we will have a dedicated person contact you to verify the refund method. As for the old parts that were removed during the repair, they might have been damaged or thrown away, therefore, we do not guarantee to re-install old parts to the washing machine. Fixes company reserves the final right to decide.