報價時間: 星期一至日 早上9時至晚上7時 自助落單 優先處理

查詢熱線:66002236
電郵地址:support@fixes.hk

上門時間: 星期一至日 中午12時至晚上7時 7時後有附加收費

於聯絡我們之前,請先確認了解以下事項:

  1. 清楚了解我們的收費模式,詳情請參閱維修價目表

  2. 維修洗衣機,不要只比較價錢,還要了解服務細節

  3. 了解維修後可獲得的保障,包括三個月保用及退款保證,詳情可在常見問題中找到。

Repair Price List

Before contacting us, please review the payment terms; apart from saving time for receiving a quotation, you may reduce unnecessary queries.

Analysis and Quotation before On-site checking

FREE

Quoting before On-site checking
Exclusive quotation system
Over 95% accuracy
Make appointment instantly after quoting
Easy to change appointment anytime
The total cost has been included the inspection fee
We will NOT make appointment if the machine is low chance to be repaired
On-site inspection fee

$380/machine

Only arrange when high chance to be repaired
Thorough inspection to find reason for the malfunction and the general condition
Quoting before repairs
The total repair cost has been included the inspection fee
Charge if unrepairable after receipt of the quotation
Charge if you decided not to repair
Detailed electronic receipt

FAQ regarding repair charges

Are the above charges uniform across the whole of Hong Kong?

Most of the areas in Hong Kong are the same price of $380, except for the additional extra charges stated below:

・Areas where special transportation is needed, e.g. Discovery Bay & Ma Wan with additional charge of $250
・ If you request service after 7pm, the night time surcharge starts from $200
・ Properties without elevators, e.g. 4 floors and above town houses with additional charge of $100, 7 floors and above with additional charge of $200.

If there are unforeseen circumstances where the charges have to be changed, we will definitely inform you before arrival, to reduce any misunderstanding.

What are the charges if the machine cannot be repaired after your on-site inspection?

This seldom happens, however if the engineer’s on-site inspection confirms that the machine cannot be repaired, whether it is because there are no parts in stock or because the problem is very serious (e.g. broken drive shaft), the engineer will still collect $380 for the on-site inspection fee.

In fact, during your initial call, our Fixes call centre experts and quotation team would have already analysed most of the unrepairable conditions, and would have suggested the best solution. We will definitely not arrange for an on-site inspection without checking.

What items are more crucial than the repair charges?

Take 30 seconds to understand the service details